宣讲会信息
宣讲会时间：2017年3月22日 周三 18:30开始
宣讲会地点：中国海洋大学崂山校区 外国语学院N513教室
公司简介
优创数据技术有限公司创立于2003年，由美国Distinguished LLC全资控股。公司总部位于纽约，在中国青岛市南、黄岛、济南、印度班加罗尔和美国林肯市设有五大全球业务中心。
通过战略咨询、流程管理、人力培训、数据分析四大业务模块，优创以其独特的生产效率优化平台，为客户提供涵盖运营生命周期全过程的战略性服务，帮助保险行业进行流程优化，实现利润增长。
目前，优创拥有3000多名员工，为来自美国、加拿大和英国的近三百家保险企业提供运营支持。在过去的十余年，优创保持年均25%的业务增长率，客户留存率则高达95%以上。随着公司快速发展，优创业已成为中国境内最大的对美保险业战略服务供应商。
您加入ReSource Pro后, 我们将提供:
1. 薪资构成: 基本薪资+午餐交通补贴+季度奖金
2. 工作环境: 美式+舒适；
3. 学习成长: 完善的培训体系+英文的工作环境+海外访问机会；
4. 享受生活: 8小时工作制+周末双休+15天带薪年假+11天法定休假；
5. 福利保障: 五险一金+补充医疗保险+健康项目及年度体检。
招聘信息
需求岗位一：
Client Assistant（客户助理）
招聘人数：180
您的工作内容是：
1. 根据客户的需求及既定的工作流程，独立操作其相关系统，工作任务包括但不限于信息分析、录入、校对、编写，并及时出具相关工作报告；
2. 按照客户的标准，确保工作的质量、数量和效率达到客户的要求，并符合ISO信息安全标准；
3. 与团队成员合作，及时报告工作中的问题，并提供有效的解决方案；
4. 撰写清楚、有条理性、简洁的英文邮件；通过邮件等方式与客户及时沟通，建立良好的客户关系；
您需要具备的能力是：
1. 大学英语四级及以上，专业不限
2. 熟练操作Windows系统，熟悉MS Office软件
3. 工作认真、耐心，责任心强
4. 良好的学习能力
5. 良好的团队协作能力及沟通能力
需求岗位二：
Management Trainee（管理培训生）
招聘人数：5
Principal Responsibilities
Develop functional and personal competencies, lead direct reports to implement and manage existing/new client teams or projects, ensure client satisfaction and continuous business development through performance excellence and innovation.
1. Task Processing
Perform complex tasks and operate a variety of client systems under the ReSource Pro Total Quality System, seek standardization and processing excellence, and meet or exceed a client teams’ standard for quality, timeliness and information security.
2. Training Effectiveness
Plan and execute new hire training and cross training plans with team trainers, coach less-experienced staff in learning procedures and insurance knowledge to ensure all team members are properly and sufficiently trained so that client requirements and/or company standards can be met.
3. Task Management
Plan, implement and monitor the assigned team’s task assignment to meet client’s timeliness and quality standards while balancing team member’s workload and task types; proactively identify issues or potential improvement opportunities, provide solutions and solve problems efficiently; follow procedure management process to manage team’s new procedure development and current procedure maintenance; set up and adjust team audit plan to ensure task accuracy consistently meet client’s expectation; Manage new task on-boarding to ensure a successful transition and good experience to client.
4. Client Relationship Building
Develop and maintain a trusted partner relationship with the clients by planning and executing a variety of activities including: regular interaction with a client via email or phone to provide status updates, troubleshoot issues, learn new workflows and systems, promote additional services, and visit the client’s office(s) in the US to drive the RSP client team’s growth.
5. New Client On-boarding
Manage the Proof of Concept (POC) period effectively to successfully on board new clients by designing and implementing the workflow and processes per a client’s needs and expectations; manage the new system/workflow/task implementations; manage all procedure creation and updating to ensure the client requirements are clearly documented and properly approved starting from the POC period
6. Team Management
Manage the day-to-day performance of team members and ensure a healthy balance of employee engagement, employee development and client satisfaction. Plan and execute activities to enhance employee engagement at the team and department level.
Minimum Qualifications
• Bachelor degree or above
• Strong English skills (both verbal and written): CET 6 (with oral cert), equivalent or above
• Proficiency with Microsoft Office software
• A Pursuit of Excellence
• Manage for effective performance and to develop staff and build high performing teams
• Communicate effectively
• Customer centric
• Tactical and strategic thinking
• Ability to work under pressure
联系方式
联系电话：0532-58752515
公司地址：
青岛公司：青岛市软件园12号楼B座1层（青岛市宁夏路288号）
黄岛公司：青岛光谷软件园32号楼3层（青岛市黄岛开发区峨眉山路396号）
济南公司：济南市齐鲁软件园F2座5层（济南市高新区舜华路1000号）
职位申请：
1. 手机端：微信搜索“优创RSP”，关注优创官方微信公众平台，点击“优招聘”快速申请职位
2. 邮箱投递：zhaopin@resourcepro.com.cn
3. 电脑端：登陆优创数据官方网站在线申请http://career.resourcepro.com.cn/ForCampus.php
您所获得的不仅是一份工作，更是一份事业！
